Connekct CRM captures every potential client inquiry with a HIPAA-compliant text-back, runs automated intake follow-up until the consultation is scheduled, and keeps your calendar full.
Voicemail: "Missed call — potential new client, didn't leave details"
Your next step: Call back the next day between sessions. They found another therapist with an opening this week.
SMS sent: "Thanks for reaching out — I'd be happy to schedule a brief consultation call. What's the best day this week for you?"
Your next step: Automated intake sequence starts. Consultation scheduled. Potential client enters your intake pipeline.
Connekct CRM handles your full client acquisition pipeline — HIPAA compliant, automated, and running 24/7 so you can focus on sessions.
Every missed call gets an automatic, HIPAA-compliant text-back within 60 seconds. Potential clients get a warm, professional response immediately — even between sessions.
If they don't respond to the first text, Connekct follows up gently at 24 hours and 3 days. Potential clients feel cared for, not ignored — and most schedule before the third touch.
Potential clients book a brief consultation call directly from a scheduling link in the text. Appointments land on your calendar with contact info and any intake notes captured.
After sessions, automated check-in sequences and appointment reminders reduce no-shows and keep clients engaged in their care — all within HIPAA-compliant messaging.
People seeking therapy are often in a vulnerable moment. If they reach out and hear silence, they assume you're unavailable or not taking new clients — and they find someone who responds.
Potential clients who found another therapist while waiting to hear back.
Most solo therapists and small practices have no system for following up on missed calls or web inquiries. Potential clients fall through the cracks and the waitlist never materializes.
Revenue lost because potential clients didn't receive follow-up.
Every inquiry gets an instant HIPAA-compliant response. Every potential client is followed up automatically. Your schedule fills without you playing phone tag between sessions.
| Feature | Voicemail | Traditional | Generic AI | Connekct |
|---|---|---|---|---|
| Full CRM + Pipeline | ||||
| Missed Call Text-Back | ||||
| Review Automation | ||||
| Booking Calendar | ||||
| 2-Way SMS Inbox | ||||
| Automated Follow-Up Sequences | ||||
| Workflow Automation | Limited | |||
| TCPA Compliant | Varies | Varies | ||
| No Technical Setup Required | ||||
| Cost | Free | $200-400/mo | ~$49-99/mo | From $97/mo |
HIPAA & Enterprise Compliance
Every Connekct plan is HIPAA compliant and includes call recording disclosures, TCPA compliance, and SOC 2 Type II certification — built in from day one, at no extra cost.
Out of the box, Connekct texts booking links directly to qualified customers and sends you call summaries via email.
Need deeper integration with your field service management system? Our Pro plan includes direct integration.
Configure your session types, consultation preferences, and calendar availability. Connekct uses this for HIPAA-compliant intake texts and booking flows. Takes under 20 minutes.
Missed call text-back, intake follow-up sequences, and appointment reminder campaigns come pre-configured for mental health practices. Turn them on and go live.
From this point, every missed call and web inquiry gets a professional, HIPAA-compliant response and enters your intake pipeline. You see every potential client's status in your dashboard.
That's It. You're Live.
Self-serve and ready to go — or add white glove setup on Professional and Growth plans.
CRM captures and follows up on missed call inquiries automatically. BotPhone goes further: it answers every call live with a warm, professional greeting, conducts preliminary intake screening, and books the consultation call — so potential clients always hear a caring voice, never voicemail.
Learn about BotPhoneBotPhone handles
Free Tool
How much are missed calls costing you?
Use our free Lost Revenue Calculator to see your monthly and annual cost — and what you'd recover with Connekct.
No contracts. No setup fees. Pre-configured and ready to go.
Self-serve CRM, automated from day one
CRM + optional white glove setup
Ongoing management by our team
All plans include a 14-day free trial. Compare full plan details →
HIPAA-compliant automated CRM for therapists. Instant inquiry response, automated intake follow-up, appointment reminders. 14-day free trial.