Connekct CRM captures every inbound lead with instant text-back, runs automated follow-up until the consultation is booked, and keeps your treatment schedule full — HIPAA compliant from day one.
Voicemail: "Missed call — possible consultation inquiry"
Your next step: Call back the next morning. They already booked a consultation at the med spa down the street.
SMS sent: "Hi! Thanks for reaching out — we'd love to book a complimentary consultation. What treatment are you interested in?"
Your next step: Automated follow-up sequence starts. Consultation booked. Patient is in your calendar.
Connekct CRM handles your full patient acquisition pipeline — HIPAA compliant, automated, and running 24/7.
Every missed call and web inquiry gets an automatic, HIPAA-compliant text-back within 60 seconds. Potential patients get a professional response immediately — even after hours.
If they don't respond to the first text, Connekct follows up automatically. Consultation inquiries are nurtured through a professional sequence until they book or opt out.
Patients book directly via a link in the text. Consultations land on your calendar with treatment interest, contact info, and any intake notes captured automatically.
After each treatment, automated follow-up sequences nurture patients toward their next appointment, product purchase, or re-engagement — all HIPAA compliant.
Med spa patients comparison-shop. They reach out to 2–3 providers at once. The first to respond with a professional, warm message wins the consultation — and the treatment revenue.
Consultations lost to the first med spa that responded.
Tracking every inquiry in a spreadsheet and manually calling back is inconsistent. Some leads get followed up, others fall through. Revenue is unpredictable.
Inconsistent follow-up means an inconsistent patient pipeline.
Every inquiry gets an instant professional text-back. Every consultation lead is nurtured automatically. Your calendar stays full without a dedicated patient coordinator.
| Feature | Voicemail | Traditional | Generic AI | Connekct |
|---|---|---|---|---|
| Full CRM + Pipeline | ||||
| Missed Call Text-Back | ||||
| Review Automation | ||||
| Booking Calendar | ||||
| 2-Way SMS Inbox | ||||
| Automated Follow-Up Sequences | ||||
| Workflow Automation | Limited | |||
| TCPA Compliant | Varies | Varies | ||
| No Technical Setup Required | ||||
| Cost | Free | $200-400/mo | ~$49-99/mo | From $97/mo |
HIPAA & Enterprise Compliance
Every Connekct plan is HIPAA compliant and includes call recording disclosures, TCPA compliance, and SOC 2 Type II certification — built in from day one, at no extra cost.
Out of the box, Connekct texts booking links directly to qualified customers and sends you call summaries via email.
Need deeper integration with your field service management system? Our Pro plan includes direct integration.
Add your services, consultation types, and intake preferences. Connekct uses this to power HIPAA-compliant automated texts and booking flows.
Missed call text-back, consultation follow-up sequences, and post-treatment retention campaigns come pre-configured for med spas. Turn them on and go live.
From this point, every missed call and web inquiry triggers an automatic response and enters your consultation pipeline. Your front desk focuses on patients in the room.
That's It. You're Live.
Self-serve and ready to go — or add white glove setup on Professional and Growth plans.
CRM captures and follows up on missed call inquiries automatically. BotPhone goes further: it answers every call live, 24/7, collects treatment interest, and books the consultation directly to your calendar — so potential patients always reach a professional voice, never voicemail.
Learn about BotPhoneBotPhone handles
Free Tool
How much are missed calls costing you?
Use our free Lost Revenue Calculator to see your monthly and annual cost — and what you'd recover with Connekct.
No contracts. No setup fees. Pre-configured and ready to go.
Self-serve CRM, automated from day one
CRM + optional white glove setup
Ongoing management by our team
All plans include a 14-day free trial. Compare full plan details →
HIPAA-compliant automated CRM for med spas. Capture every inquiry, book every consultation, retain every patient. 14-day free trial.